Mission Statement
“To support Australians through the claims experience in their time of need.”

Kate Lane
Founder of Life Matters Claims

Kate has 15 years of experience in the insurance industry under her belt. She started Life Matters to help people claim the money they’re entitled to without having to pay unfair fees. She is committed to making sure Life Matters’ clients feel properly represented. At the heart of everything she does is the client and their quality of life.


Why Choose Life Matters Claims

Low Flat Fee

Unlike solicitors, we won’t charge an inflated fee to manage your claim. We understand that it’s not reasonable to charge for every visit, letter or phone call. We promise a low, flat fee that is only payable once the claim has been accepted.

Finding Multiple

If you have multiple income policies, you may be able to make multiple claims. Our clients are often unaware that their superannuation includes income protection, total & permanent disability and terminal illness allowing them to make multiple claims.

Success Rate


At Life Matters Claims we are committed to making sure we do everything we can to get our clients insurance claim across the line. It’s this dedication that has allowed us to maintain a 100% success rate to date.

We’re ready to help you through your insurance claim

You can talk to us on 1300 784 108

Or send an email to info@lifemattersclaims.com.au